Distant Sale Contract

The present contract has been issued in order to meet the liability of signing a contract for the purchases made over the internet by force of the provisions of the Regulation on Procedure and Principle of the Distance Sale Contracts published in the Official Gazette numbered 25137, dated 13.06.2003. Accordingly,

ARTICLE 1 – SUBJECT
The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Procedure and Principle of the Distance Sale Contracts regarding the Consumer Protection Law (numbered 4077), in terms of the sale and delivery of the product sold by the SELLER to the BUYER. The characteristics and selling price of the mentioned product are indicated below.

ARTICLE 2.1 – SELLER INFORMATION
Title: ExcursionLove Travel Consultancy Tourism Transportation and Trade LLC

Address: Side Distict, Inonu Street, No:24/E, Manavgat / Antalya – Turkiye
Phone Number: +905070062246 – +905325831366
E-mail: info@excursionlove.com
Website: www.excursionlove.com

ARTICLE 2.2 – BUYER INFORMATION
The customer is the member of the excursions site named www.excursionlove.com. The address and contact information provided in the subscription will be taken as the basis.

ARTICLE 3 – INFORMATION ABOUT THE PRODUCT SUBJECT TO THE CONTRACT
It comprises the information regarding the type, quantity, brand/model, color, selling price, and payment method for the Goods / Product / Service valid when the order is finalized.

ARTICLE 4 – GENERAL PROVISIONS
4.1 – The BUYER, acknowledges and agrees that the BUYER has read and fully understood the preliminary information about the basic qualifications, selling price and payment method as well as the delivery of the product(s) subject to this Contract as indicated in Article 3 and that the BUYER has provided the required confirmation in the electronic environment.

4.2 – The product(s) that are subject to this agreement should be delivered to the BUYER or the person/legal entity on the provided address within the time period as set for each product in the preliminary information on the basis of the distance of the BUYER’s current location, without exceeding the legal time limit of 30 days for any reason whatsoever. This period of time can be extended only for 10 days upon prior notice to the BUYER.

4.3 – If the product subject to the contract is to be delivered to another person/legal entity other than the BUYER, Hektor Travel Consultancy Tourism Transportation and Trade LLC shall not be liable for the refusal of the delivery by the said person/legal entity, where applicable.

4.4 – Hektor Travel Consultancy Tourism Transportation and Trade LLC shall be responsible for the delivery of the concerned product that carries the qualifications as set in the order in good condition and complete together with the guarantee certificates and user guides, if any.

4.5 – Upon delivery of the product, if the price of the product is not transferred to Hektor Travel Consultancy Tourism Transportation and Trade LLC by the issuer bank or financial institution due to an illegal use of the BUYER’s Credit Card by an unauthorized person without BUYER’s consent and fault, the BUYER shall be liable to return the delivered product to contact address(es) of Hektor Travel Consultancy Tourism Transportation and Trade LLC within 3 days. In this case, the delivery cost shall belong to the BUYER.

4.6- Hektor Travel Consultancy Tourism Transportation and Trade LLC shall notify the BUYER for any failure to deliver the product in question in the specified time period due to force majeure, adverse weather conditions or transportation disruption etc. In this case the BUYER shall be entitled to select one of the following options: cancellation of the order, replacement of the contract product with an equal product and/or postponing the delivery time until the condition is eliminated. If the order is cancelled by the BUYER, the paid amount shall be reimbursed to the BUYER fully in cash within 10 days.

ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER shall be entitled to withdraw within (7) days following the delivery of the product subject to the contract to the BUYER or the person/legal entity at the provided address. In order to use the withdrawal right, the BUYER shall notifiy Hektor Travel Consultancy Tourism Transportation and Trade LLC within this period via fax, e-mail or phone. Also the product shall be unused, in accordance with the provisions of the regarding article. In case the BUYER uses this right, it is obligatory that the carrier’s delivery notice evidencing the shipment of the product delivered to the third parties or the BUYER, as well as the original of the product invoice are sent to Hektor Travel Consultancy Tourism Transportation and Trade LLC contact addresses. Within 7 days following the receipt of the said documents, the price of the product shall be reimbursed to the BUYER. If the original invoice has not been sent, VAT and other legal liabilities, if any, shall not be reimbursed to the BUYER. The return costs regarding the product subject to withdrawal shall belong to the BUYER.

The consumer can request the cancellation of the payment on the grounds that the credit card or payment card has been used by unauthorized persons, illegally and without his/her consent. In this case card issuer returns the payment to the consumer within 10 days following the notification of the objection.

Regarding the execution of this contract, the Consumer Courts located in the residential area of Hektor Travel Consultancy Tourism Transportation and Trade LLC as well as the arbitration boards as announced by the Ministry of Industry and Trade are authorized.

Upon placing the order, the BUYER is deemed to have accepted all terms and conditions of this agreement.

This Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

Information about you

This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.

We may use your information to contact you for your views on our website or services, and to notify you occasionally about important changes or developments to the website, services or your booking. If you have consented, we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing, and we may contact you by telephone, text as well as by e-mail.

All personal information that you provide will be held confidentially within our secure database and will not be passed to third parties unless you give permission to do so or it is necessary to do so in order to provide you with the services you have booked.
Where payment is processed via credit card, credit card numbers are not retained on our database.

We will update your information whenever we get the opportunity to keep it current, accurate and complete.

USE OF TOOLS/”COOKIES” AND LINKS TO OTHER WEBSITES

If our contact and dealing with you is via our website(s), we may use “cookies”. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies. However, you may not be able to enjoy all the facilities or book via our website if you do so.

Our website(s) may contain links to other sites not controlled by us. We are not responsible for the actions, content or the privacy policies of those websites. It is your responsibility to check the status of these sites.

Security statement

We have taken all reasonable steps to have in place appropriate security measures to protect your information.

Changes to this policy

Any changes to this Policy will be either posted on our website or made available on request.